Terms & Conditions
Welcome to Kashmirix (www.kashmirix.com). By accessing or using our website, products, and services, you agree to abide by the following terms and conditions. Please read them carefully before placing an order.
General
This website is owned and operated by Kashmirix, located in Jammu & Kashmir, India – PIN: 192231.
By using our services, you confirm that you are at least 18 years of age or are accessing under the supervision of a parent/guardian.
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website means acceptance of these changes.
Products & Authenticity
All our products are sourced directly from Kashmiri farms and orchards, and we strive to maintain 100% purity and authenticity.
Product images are for representation purposes only; actual products may slightly vary due to natural differences.
Availability of products is subject to seasonal and stock conditions.
Orders & Payments
By placing an order, you agree to provide accurate, complete, and current information.
Prices are listed in INR and are inclusive/exclusive of taxes as applicable.
We accept secure online payments through approved payment gateways. Kashmirix reserves the right to cancel any order in case of incorrect pricing, fraudulent activity, or stock unavailability.
Shipping & Delivery
We deliver across India using reputed courier partners. Delivery times may vary depending on location and conditions.
Detailed terms are covered in our Shipping & Delivery Policy.
Returns & Refunds
Due to the nature of food products, returns are restricted to cases of damaged, defective, or incorrect items. For full details, please read our Return & Refund Policy.
Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Kashmirix and protected by applicable copyright and intellectual property laws.
Unauthorized use, reproduction, or distribution of our content is strictly prohibited.
Limitation of Liability
Kashmirix shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or website.
We are not responsible for delays or issues caused by third-party courier services, natural conditions, or events beyond our control.
Privacy & Data Protection
Your personal information is safe with us and used only for order fulfillment, communication, and service improvement. For details, please refer to our Privacy Policy.
Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Jammu & Kashmir.
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